Email Notification Templates

How might we customise the email notification templates?

Only Organisation Admin (OA) are able to edit the email notification templates by following the below steps.

1. Click on "Services" tab in the navigation menu

2. Go to the particular service you would like to edit email notifications for

3. Click on the 3 dot shortcut button (ellipsis) found on the right side of the service card

4. Select "Edit notifications" option

1. You will be navigated to the Edit Notifications page for the respective service

2. You can select the option on which email template you would like to customise by choosing from the "Select template" dropdown menu

3. You can insert different variables to your email template. Click on the "Find out more" link for more information on the different variables descriptions and how to use them.